1. Processing Time
All orders are processed and packed with care within 3–5 business days during busy periods, though we average just 1 day. Every package includes a free keychain, stickers, a care instruction card, and a special discount code for your next order.
2. Estimated Shipping Times
We offer free shipping worldwide on all orders placed before midnight.
Netherlands: 5–12 business days (DHL NL)
Germany & Belgium: 5–11 business days (Deutsche Post / Bpost)
UK & France: 5–15 business days (PostNL / La Poste)
Rest of Europe: 5–15 business days (Local Couriers)
USA & Canada: 5–12 business days (USPS / Canada Post)
Australia: 4–11 business days (Australia Post)
Asia: 10–20 business days
Note: We do not ship to Africa, South America, and select Asian countries. Local customs fees or import charges may apply in some countries like the UAE, and Singapore, and are the responsibility of the customer.
3. Need Help?
Got questions about your shipment? Drop us a line at hello@123jersey.com. Our support team responds within 24 hours.
4. International Shipping
For international orders, please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. We are not responsible for delays due to customs clearance processes.
We reserve the right to update our shipping policy at any time. Any changes to our shipping policy will be communicated on our website.
We kindly ask our customers to read and take notes before making a purchase. We will automatically assume that the customer has accepted all the terms outlined above.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at contact@vince.com.