Thank you for your purchase! We hope you’re happy with your order. If for any reason you’re not satisfied, you can easily return or exchange your item.
1. Return Period
United States: 30-days
Europe & rest of the world: 14-days
The return period starts from the day you receive your package.
2. Return Conditions
All items must have tags attached.
3. Exchanges
If you wish to exchange an item, please contact our support team at hello@123jersey.com and we’ll help you with the process.
4. Cancellations
All orders can be canceled or modified within 24 hours.
5. Damaged or Defective Items
If your item arrives damaged or defective, please email us and we’ll arrange a refund or free replacement.
6. Return Costs
Return shipping costs are the customer’s responsibility.
7. Initiating your return
Please contact us at hello@123jersey.com before making a return. Unannounced shipments cannot be processed.
8. Customs & Duty Declarations
When returning items from outside the UK, please clearly mark the package as “Returned Goods” on the customs declaration form. Failing to do so may result in import charges, which will be deducted from your refund.
We’ve got your back.
Whether you’re keeping the gear or changing your mind, our team is always here to make sure you win.
